Enghouse Systems Limited
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About the company
Enghouse Systems Limited, together with its subsidiaries, develops enterprise software solutions worldwide. It operates through Interactive Management Group and Asset Management Group segments. The Interactive Management Group segment provides contact center and interaction management software and services to facilitate remote work, enhance customer service, increase efficiency, and manage customer communications across various interactions, including voice, email, social channels, web chats, text, and video.
- CEO
- Stephen J. Sadler
- IPO
- 2011
- Employees
- 1,933
- HQ
- Markham, ON, CA
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- Market Cap
- $637.78M
- P/E
- 13.04
- Fwd P/E
- 9.39
- PEG
- -2.22
- P/S
- 1.90
- P/B
- 1.51
- EV/EBITDA
- 5.17
- Div Yield
- 7.31%
- Gross Margin
- 49.74%
- Op Margin
- 18.64%
- Net Margin
- 14.75%
- ROE
- 11.70%
- ROIC
- 11.13%
Latest fiscal year · YoY change
- Revenue
- $498.88M-0.7%
- Gross Profit
- $317.29M-2.9%
- Op Income
- $89.93M
- Net Income
- $73.67M-9.4%
- EPS
- $1.33-9.5%
- OCF Growth
- -20.8%
- FCF Growth
- -20.7%
- Beta
- 0.34
- RSI (14)
- 43
Earnings call summaries
Pick a quarter — each call distilled into takeaways, results, and a bull vs bear read.
Enghouse posted sequential revenue and margin improvement in Q3 2026, helped by cost cuts and stronger software sales, while management remained cautious on demand, AI monetization, and the pace of M&A.· September 11, 2026
- Revenue was CAD 117.6 million, up from CAD 114.3 million in Q2 but down from CAD 125.6 million a year ago.
- Adjusted EBITDA rose to CAD 30.8 million and EBITDA margin improved to 26.2%, versus 23.2% in Q2 and 25.7% last year.
- The company recorded a CAD 4.6 million restructuring charge, mostly tied to R&D reductions made late in the quarter.
- Cash generation stayed strong: operating cash flow before working capital/taxes was CAD 28.4 million, with CAD 267.8 million in cash and no external debt.
- Management said customer spending remains cautious, churn is still an issue, and AI is helping internally more than it is driving customer revenue today.
Q3 2026 revenue was CAD 117.6 million, compared with CAD 114.3 million in Q2 2026 and CAD 125.6 million in the prior-year period. Adjusted EBITDA was CAD 30.8 million, up from CAD 26.5 million in Q2, and EBITDA margin improved to 26.2% from 23.2% in Q2 and 25.7% a year ago. Operating expenses, excluding special charges, declined to CAD 45.7 million from CAD 49.9 million a year ago, while results from operating activities were CAD 24.5 million versus CAD 23.6 million in Q2, despite a CAD 4.6 million restructuring charge. Segment revenue was CAD 53.0 million for Asset Management Group and CAD 64.6 million for Interactive Management Group. The company generated CAD 28.4 million of operating cash flow before changes in working capital and income taxes paid, ended with CAD 267.8 million in cash equivalents and short-term investments, and carried no external debt. For capital returns, Enghouse paid CAD 16.9 million of dividends and repurchased CAD 7.5 million of shares during the quarter, and it declared a quarterly dividend of CAD 0.31 per share payable November 27, 2026. Management did not provide formal next-quarter or full-year revenue/EPS guidance on the call; instead, it said margins are more likely to sit around the mid-20s than return to the high 20s, and that any further restructuring would depend on market conditions.
Stephen Sadler struck a cautious tone, saying the company’s markets remain challenging and that he does not see a big improvement in demand yet. He emphasized that Enghouse is prioritizing profitability, matching costs to revenue, and avoiding deals that do not meet its return thresholds. On AI, he said the company continues to invest selectively, but monetization remains difficult in its markets and customer uptake is still limited.
Rob Medved said the quarter showed the benefits of recent cost actions, with operating expenses down year over year and EBITDA margin rising to 26.2%. He highlighted stronger segment profit in both Asset Management Group and Interactive Management Group, as well as sequential improvement in software sales, favorable FX, and transaction timing. He also underscored cash strength, citing CAD 28.4 million of operating cash flow before working capital/taxes, CAD 267.8 million in cash and short-term investments, and no external debt, while noting the company returned capital through dividends and buybacks.
Analysts focused on whether demand, churn, and margins are stabilizing. Management said the environment is still basically unchanged, churn remains an issue though somewhat lower, and renewals improved modestly; they also said the late-quarter restructuring should benefit future periods, with savings phasing in over time. On AI, management said customer interest exists but monetization is still difficult and most proof-of-concepts are not producing clear returns. On M&A and capital allocation, management said the pipeline is large but riskier than usual, private-market valuations remain high relative to public markets, and buybacks are currently viewed as a better use of cash than many acquisition opportunities.
The quarter showed sequential revenue growth and a clear margin rebound, suggesting the cost reset is starting to work. The balance sheet remains a major strength, with substantial cash, no debt, and continued shareholder returns through dividends and repurchases.
Management repeatedly said demand is still cautious, churn has not been eliminated, and there is no clear sign of a broad market recovery. AI is not yet meaningfully monetizing in Enghouse’s end markets, and management warned that more restructuring could still be needed if revenue weakens further.
AI summary of the company's earnings call · Paraphrased · Not investment advice
- Free Float
- 77.7%
- Shares Outstanding
- 54.37M
- Float Shares
- 42.26M
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